At Radiance Health & Wellness, we value your privacy.

Please read this Privacy Policy carefully before using the www.radiancerva.com Website (the “Website”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

Our Privacy Policy applies to all information we receive from you online and in document form. We may collect information from you through a contact form or application submission.

Types of Information Collected:

We collect both personal and non-personal information to improve our services and enhance your experience. The types of information we collect include:

1. Personal Information:
   • Name, email address, phone number, and mailing address.
   • Account login credentials (such as username and password).
   • Payment information (such as credit card details) when you make a purchase.
   • Any other information you provide when filling out forms on our site.
2. Automatically Collected Information:
   • IP address, browser type, and device information.
   • Pages visited, time spent on pages, and other usage data.
   • Cookies, web beacons, and other tracking technologies.
3. Information from Third Parties:
   • Data from social media platforms (if you connect your account with us).
   • Information from partners or service providers to support our services.

We use this information to provide and improve our services, personalize your experience, and communicate with you effectively.

Method of Information Collection

We collect information from you through various methods to improve our services and provide you with a better experience. These methods include:

1. Direct Collection:
   • When you fill out forms on our website (e.g., contact forms, account registration, or newsletter sign-ups).
   • When you make a purchase or request customer support.
   • When you participate in surveys, promotions, or contests.
2. Automated Technologies:
   • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior.
   • Log Files: We gather data such as your IP address, browser type, and pages visited automatically when you use our website.
   • Analytics Tools: We use third-party services, such as Google Analytics, to track and analyze user activity on our website.
   • Third-Party Sources:
     We may receive information from partners, social media platforms, or advertising networks when you interact with our ads or social pages.
   • If you sign in using a social media account, we may collect your profile information from those platforms.

We use these methods to ensure a personalized experience, enhance security, and improve our services.

SMS Policy

SMS opt-in or phone numbers for the purpose of the SMS are not shared with any third party or affiliate company for marketing purposes.

Please see our Terms of Service for SMS Communications for more details

Use of Cookies

Cookies are small bits of data that a site or its service provider transfers to your computer through your browser that enables the site or service provider to recognize your browser and remember certain information about you. We and our partners may use cookies and other similar technologies (such as pixel tags, ad tags, and web beacons) to collect information to help us understand your interactions with the Website, such as pages you have visited, content you have viewed, search queries you have run, and information that you have seen.

The Website uses Google Analytics (including Universal Analytics and Demographics and Interest Reporting) to improve its website. Google Analytics collects information on the Website and other unrelated websites and apps over time. Third parties that support the Website by providing non-advertising services, such as allowing you to share content or tracking aggregate usage statistics (e.g., Google Analytics tracking and Google AdWords) may also use cookies and other technologies to collect similar information. Google Analytics does not collect personally identifiable information to share with us or others, and we will not share your personally identifiable information with Google Analytics or its partners unless we have received specific consent from you. If you are still concerned, you can opt out of Google Analytics.

Data Security Measures

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

1. Encryption and Secure Connections:
   • We use SSL (Secure Socket Layer) technology to encrypt data during transmission.
   • Sensitive information, such as payment details, is stored securely using encryption protocols.
2. Access Controls:
   • Access to your personal information is limited to authorized personnel and third parties who are contractually bound to maintain confidentiality.
   • We implement role-based access controls to prevent unauthorized access to sensitive data.
3. Regular Security Monitoring:
   • Our systems are regularly monitored for security vulnerabilities and threats.
   • We conduct routine security audits and penetration testing to identify and address potential risks.
4. Data Retention and Disposal:
   • Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy.
   • When no longer needed, we securely delete or anonymize your data.
5. Third-Party Security:
   • We work only with third-party service providers who implement strong security measures to protect your data.
6. User Responsibility:
   • We encourage you to use strong passwords and to keep your login credentials confidential.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we are committed to responding promptly in the event of any security incident.

Data Sharing

We do not disclose the personal identity information data you provide to us via our online software to any third party for any marketing purposes. We do not sell, trade, or distribute the information we collect from you to outside vendors or third parties unrelated to the services provided by Radiance Health & Wellness. This type of information may be disclosed to authorized regulatory authorities, upon request, as required by law.

Links From Our Website

This website contains hyperlinks to web pages hosted on other servers. We provide these links as a service to visitors and takes no responsibility for the content or privacy practices of these pages.

User Rights

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Request we delete any data we have about you.
• Express any concern you have about our use of your data.

Amendment to Policy

Our Privacy Policy may be amended from time to time. Please check this site often to ensure you are accessing the most current version of the policy.